Returns & Exchanges
At Growshop, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day return policy for all unworn items in their original packaging. Simply ensure your garments have all tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to maintain eligibility for a refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Deliver your package to the nearest authorized shipping point and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing